Enterprise Client Solutions Manager

About SThree

SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world.

We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. Elevating expertise and energising progress for everyone.

Operating through a global house of specialist recruitment brands we know how to achieve the goals of STEM professionals seeking both permanent and contract work and understand the organisations who need them.

The world is changing. And the people who change the world work with us... 

About the role

We are looking for an Enterprise Client Solutions Manager to join our Real Staffing brand. With expertise in biotechnology, pharmaceutical and medical devices, Real Staffing advises businesses, builds expert teams and delivers project solutions.

The Enterprise Client Solutions Manager is responsible for developing and growing strategic enterprise client relationships by identifying business challenges, uncovering opportunities, and translating client needs into scalable Project/Technical services solutions. This role serves as the bridge between clients and internal teams, ensuring that customer requirements are qualified, scoped, priced, and transitioned successfully into delivery.

The ideal candidate combines strong client engagement skills, technical services knowledge, consultative selling capability, and commercial acumen. They are comfortable leading complex pursuits, developing Statements of Work (SOWs), managing bid responses, and creating flexible delivery models including project-based, managed services, hybrid, outcome-based, and staff augmentation engagements.

Key Responsibilities

Enterprise Client Development

• Expand relationships with enterprise clients and key stakeholders.
• Develop a deep understanding of client business objectives, operational challenges, and technology priorities.
• Identify growth opportunities within existing accounts and support new business pursuits.
• Lead discovery sessions, workshops, and stakeholder interviews to uncover business and technical needs.

Solution Qualification & Design

• Assess client pain points and qualify opportunities based on business value, technical feasibility, and commercial viability.
• Translate customer requirements into comprehensive service solutions.
• Ensure proposed solutions align with client expectations, operational capabilities, and organizational standards.

Statement of Work (SOW) Development

• Lead the creation and negotiation of Statements of Work (SOWs), service agreements, and commercial proposals.
• Define scope, deliverables, milestones, assumptions, dependencies, acceptance criteria, and governance structures.
• Develop both deliverable-based and non-deliverable-based service engagements.
• Ensure contractual commitments are achievable and appropriately supported by delivery teams.

Governance & Risk Management

• Identify commercial, contractual, delivery, and operational risks during solution development.
• Establish mitigation strategies and escalation plans.
• Ensure compliance with organizational policies, contracting standards, and governance requirements.
• Support continuous improvement of solutioning, proposal, and bid management practices.

Success Measures

• Revenue growth within strategic enterprise accounts.
• Win rate for proposals and bids.
• Quality and profitability of SOWs and engagements.
• Client satisfaction and relationship strength.
• Successful transition of opportunities identified into delivery.
• Expansion of services within existing customer accounts.

Who are we looking for ?

• Experience in a client development role within the life sciences sector.
• Experience with executive stakeholder management, negotiation and influencing.  

• Experience with requirements gathering and qualification, solution design and service modelling, SOW development, managed services and project-based delivery

• A passion for challenges, autonomy and building professional relationships
• Fluency in Dutch and English 

What Do We Offer?

• A competitive base salary
• An attractive bonus scheme
• A company car 
• A competitive package of fringe benefits 
• Training and development programmes
• Clear career progression opportunities
• A hybrid working model
• An international and collaborative work environment
• Incentives, rewards and regular team activities

Ready for Your Next Challenge?

We look forward to hearing from you! Send us your CV and apply today.

Requirement

• You are authorised to work in Belgium.